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MANAGEMENT

Let Palm Tree Vacation Homes manage your home....
After purchasing your dream Florida investment home the next task is to select a management company. With over 1500 management companies in the Disney area, this can be a daunting task. Having Palm Tree Vacation Homes, a family owned and operated company, manage your property means that you and your vacation home receive the personal service of our first class management team.
We are close to your property and are able to keep a regular eye on your investment and are here to assist either you or your guests with any requests, requirements or concerns. We are never far away and can always be contacted.




What you can expect from us...
Reliability
We care about your vacation home as if it were our own. Palm Tree Vacation Homes carefully oversees your home and promptly attends to any issues that may arise.

Licensing
We make sure that your home has all of the necessary licenses required by the state and the county where your home is located. We also apply for annual renewals and display the current licenses in your home. We do not charge an administrative fee to fill out these forms on your behalf.

Property Information Folder
A property information folder will be made especially for your home and placed in the property. This folder provides your guests with everything that they will need to know while staying in your home, such as appliance operating instructions and the locations of the best restaurants and nearby supermarkets.

24-hour Emergency Service
Unlike many companies that hire an after-hours answering service to handle any phone calls, we believe in being available to our guests and our homeowners 24 hours a day, 7 days a week. For this reason, we have a 24-hour emergency access line so that our guests can reach us immediately.

Payment of Your Bills On Time
Included in your management package, we offer bill payment on your behalf at no additional charge. This includes, but is not limited to, electric, water, telephone, cable, pest control, and sales and tourist taxes.

Replacement of AC filters and standard light bulbs
We provide these items at no additional cost to you. You will find that many management companies charge for replacement of air filters and light bulbs.

Repairs & Other Maintenance
Palm Tree Vacation Homes employs an on-staff maintenance person, who handles most maintenance repairs on the homes. By doing the maintenance internally, we are able to get the job done quickly and with greater concern to the costs involved.

Arrival Packs - Individually Prepared For Your Guests
When you have a guest arriving, we will prepare an arrival pack for them at our check-in center, which is centrally located on Highway 192. The arrival pack contains a key and directions to the home, a registration form, telephone information, trash collection information, and coupons to local restaurants. Our phone number is also in the pack should your guests have any difficulties finding the home. Unlike other management companies, we do not charge you to check in your guests.

Guest Services
We provide discount attraction tickets to you and your guests. We have discounted tickets to Walt Disney World, Universal Studios, Islands of Adventure, Sea World, Busch Gardens , and area dinner shows. These tickets can be pre-ordered to ensure that we have them available, and then your guest can obtain them right at our check-in center.

Special Services
Palm Tree Vacation Homes also offers special services and products (available at an additional charge) to your guests.



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Our Management Program

Rentals
In addition to our company websites, we advertise on numerous vacation rental websites to generate bookings for your home. We have several toll-free numbers set up so that people from across the country can call and place a reservation at no cost. We also have a secure online booking system where guests can book homes 24 hours a day, 7 days a week. In addition, we are members of the
Kissimmee-St Cloud Conventions & Visitors Bureau and Visit Florida, the States Official Travel Organization.
 

Even if you choose to take your own bookings, we will take rentals for your home to fill in any gaps we can. 

Charges For Service
The following are our standard charges that would be incurred as part of the property management and rental program:

  2/3 Bed 4/5 Bed 6/7 Bed
Home Management $100 $125 $150
Lawn Maintenance $80 $80 $80
Pool Maintenance (without Spa) $85 $85 $85
Pool Maintenance (with Spa) $95 $95 $95
Splash Pool/Spa Maintenance (Townhomes) $70 $70 $70
Pest Control (Interior and Exterior) $25 $25 $25
 

Cleaning Charges - per change over*

2 Bed Condo $65
3 Bed Condo/Townhome $65
3 Bed Pool Home $70
4 Bed Pool Homes $80
5 Bed Pool Home $90
6 Bed Pool Home $115
7 Bed Pool Home $125
*Cleans are only charged to the homeowner on stays of 5 nights or longer.



Computerized Monthly Statements
Each month, you as a homeowner will receive your monthly statement via postal service. These are completed and sent out by the 15th of every month and will reflect the previous month (i.e. October's statement will be sent out on or before November 15th). These statements reflect all of your rental income received, as well as any payments made on your behalf (utility bills, taxes, etc.)

Computerized Monthly Reservation Sheets
In addition to your monthly statement, you will also receive a monthly reservation sheet that will show you a breakdown of all of the bookings that we have on record, so that you can track the progress of your home's bookings.

Prompt Payment of Rental Income
We will pay your rental income either directly into your US bank account or draft you a check by the 15th of the month following that in which the rental occurred, providing that your account is in credit.

Commission on Rentals
We provide special nightly rates to our homeowners who pass bookings on to us for placement in other homes. So, if your home is booked, you can still profit by passing reservations on to Palm Tree Vacation Homes.

Termination of Contract

Unlike some management companies, Palm Tree Vacation Homes does not tie you into a contract. If you are unhappy or unsatisfied for any reason, we ask that you give us one month's notice of your intent to dissolve your management agreement.

Of course, we doubt that you would be unhappy!

DOWNLOAD OUR CONTRACT

Management Contract


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